Privacy Policy

First String Digital Privacy Policy

Last Updated: August 10, 2020

The Information We Collect and/or Receive

We may collect information about individuals who interact with First String Digital (FSD) as the employees or business representatives of our clients or prospective clients. The types of information we collect are described below.

Information you provide to us, which includes:
  • Business contact information, such as your first and last name, email and mailing addresses, phone number, professional title and company name.
  • Feedback or correspondence, such as information you provide when you contact us with questions, feedback, or otherwise correspond with us online.
  • Transaction information, such as information about payments to and from you and other details of products or services you have purchased from us.
  • Other information that you provide to us voluntarily.

Cookies and Other Information Collected by Automated Means. We, our service providers, and other third parties may automatically collect information about you, your computer or mobile device, and activity occurring on or through our website. These parties may collect this type of information over time and across third-party websites and may use cookies, web beacons, and other technologies to collect this information.

The information may include:
  • Information about your device’s hardware, such as model and screen resolution.
  • Information about the software on your device, such as your browser type.
  • Unique identifiers associated with your device, such as device identifier (e.g., Google Advertising ID or Apple ID for Advertising).
  • Information about the network to which you are connected and inferences we may draw from it, such as your IP address and general location information such as city, state or geographic area.
  • Information about your use of and actions on the Website, such as pages you viewed, how long you spent on a page, navigation paths between pages, information about your activity on a page, links you click, access times, and length of access; and the website that referred you to the Website, if applicable.
  • Information about your interaction with our emails, such as whether you opened our email and how long you had it open.

How We Use Personal Information

We use your personal information for the following purposes and as otherwise described in this Privacy Policy or at the time of collection:

To provide our services. We use your personal information to:
  • provide the services you request
  • communicate with you about our services, including by sending you announcements, updates, security alerts, and support and administrative messages
  • provide support and maintenance for our services, including by responding to your requests, questions and feedback

To send you marketing and promotional communications. We may send you FSD-related marketing communications as permitted by law. You will have the ability to opt-out of our marketing and promotional communications as described in the Opt out of marketing section below.

For compliance, fraud prevention, and safety. We may use your personal information and disclose it to law enforcement, government authorities, and private parties as we believe necessary or appropriate to: (a) comply with applicable laws, lawful requests, and legal process, such as to respond to subpoenas or requests from government authorities; (b) protect our, your or others’ rights, privacy, safety or property (including by making and defending legal claims); (c) enforce the terms and conditions that govern the Service; and (d) protect, investigate and deter against fraudulent, harmful, unauthorized, unethical or illegal activity.

How We Share Personal Information

First String Digital Companies

We may share your personal information with our corporate parent and subsidiaries, for purposes consistent with this Privacy Policy.

Service Providers

We may engage other companies and individuals to perform certain business-related functions on our behalf. Examples may include providing technical assistance, payment processing, billing, email management, order fulfillment, customer service, and marketing assistance. We authorize these parties to use personal information only as necessary to perform their functions.

Business Transfers

In connection with or during the negotiation of a financing, merger, acquisition, dissolution or similar corporate event, or the sale of all or some of our assets, the information that we have collected, including personal information, may be transferred as a business asset. If our company, business or assets are acquired by another company, the acquiring company will possess the personal information that we collected and will assume the rights and obligations regarding your personal information as described in this Privacy Policy.

Legal Requirements

We may disclose your information if required to do so by law, or in the good faith belief that such action or disclosure is necessary or appropriate to: (i) comply with any legal obligation, report unlawful activity, cooperate with law enforcement or public authorities (including for the purpose of meeting national security or law enforcement requirements), (ii) protect against legal liability, (iii) protect and defend our rights, property, personnel, suppliers, sponsors, agents or licensors, (iv) protect the personal safety of vendors, the public, or (v) comply when compelled to disclose personal information to other third parties by government authorities or as required by law or regulation, including, but not limited to, in response to court orders and subpoenas.

Your Choices

Opt out of Marketing Communication

You may manage your receipt of marketing and non-transactional communications by clicking on the “unsubscribe” link located on the bottom of any First String Digital marketing email. We will use commercially reasonable efforts to process such requests in a timely manner. Subscribers cannot opt out of receiving transactional emails related to their account with First String Digital.

Cookies & Browser Web Storage

We may allow service providers and other third parties to use cookies and similar technologies to track your browsing activity over time and across the website, and third party websites. Most browsers let you remove or reject cookies. To do this, follow the instructions in your browser settings. Many browsers accept cookies by default until you change your settings. Similarly, your browser settings may allow you to clear your browser web storage.

How We Protect Your Information

We will implement reasonable security measures to protect your personal information in connection with our website. However, no security system is impenetrable and we cannot guarantee the security of your personal information.

International Data Transfer

Our website and CDN servers are located in the United States, and we FSD may have service providers located in other countries. If you are located outside of the United States, please be aware that any information provided to us, including personal information, will be transferred from your country of origin to the United States or other locations outside of your country, where privacy laws may not be as protective as those in your country.

Your decision to provide such data to us, or allow us to collect such data through our website constitutes your consent to this data transfer.

External Websites

This website may contain links to other websites and online services operated by third parties, which are not associated with First String Digital and which First String Digital does not control. We are not responsible for the content or the privacy policies or practices of those websites or online services. We encourage you to read the privacy policy and legal terms of websites or online services that you visit or use.

Change to This Privacy Policy

This Privacy Policy is effective as of the date stated at the top of this Privacy Policy. We may change this Privacy Policy from time to time. We may, and if required by law will, also provide notification of changes in ways that we believe is reasonably likely to reach you, such as by email.

How To Contact Us

If you have questions about this Privacy Policy, please contact First String Digital via email at with “Privacy Policy” in the subject line.